Our customer service agents def can answer your requests from 9 am to 9 pm, Wednesday to Sunday, and from 2pm – 9pm on Mondays and Tuesdays.
In order to get in touch with customer service related to an existing order, just use the chat that should pop up in the bottom of the screen, and enter the email address you used with your order. Don’t see a chat button? You can also open a ticket below. Please be sure to use the email address you used with your order.
This allows agents to track your requests and for the system to find your orders quickly. We hope that this will make our customer support the best it def can be!